Dana Marie Josephine
GBExcellent troubleshootvabs customer service My airtheral airfilter would not reset , I reached out to customer service and they resolved my issue in no time. Excellent customer service. They back up their products
Brent Crochet
GBI contacted customer service after my… I contacted customer service after my ozone machine stopped working after 2 years of use. They were very helpful in finding my problem, and after sending the info on the machine, they replaced it free of charge. Couldn't have asked for better service! 10 stars.
MJ S
GBConsistent customer-focused business Customer support has been consistently great. The company has shown grace under pressure recently and hasn’t skipped a beat. It’s a pleasure doing business with them.
Cari
GBI purchased the TURBRO Eternal Flame… I purchased the TURBRO Eternal Flame EF23-PB Electric Fireplace Logs, 23" and couldn't be happier. It provides both the extra heat and ambiance I was looking for in the room (and it's a lot quieter than you'd expect!) I love that you can change both the heat and flame level remotely. I highly recommend watching the amazon video describing it too. Really, really recommend this.
KL
GBI have four APH260s I have four APH260s. I had some problems with the digital displays and contacted Customer Service. Julie and Karen were so helpful. They answered all my questions, helped me troubleshoot, and ultimately sent me a new unit completely hassle-free. They were professional and even checked back with me to make sure things were going okay. Really good customer experience.