ROBERT
GBALL PREVIOUS WORK HAS BEEN PROMPT AND… ALL PREVIOUS WORK HAS BEEN PROMPT AND EXECUTED WITH EFFICIENCY. THE CURRENT INSTALLATION HAS BEEN DELAY BY THE LOCAL TOWNSHIP OFFICIALS FOR THREE WEEKS SO I HAVE NO MEANS OF JUDGING HOW IT WILL GO UNTIL IT BEGINS, HENCE THE MIDDLING REVIEW FIGURE. I'M CERTAIN THAT I WILL BE VERY HAPPY WITH THAT WORK WHEN IT FINALLY COMMENCES AS WELL.
Pete Self
GBDo NOT sign anything with this company I sold my house a month ago after paying for their service for 3 years. Had to pay a $750 early term fee just to sell my Home. Completely ridiculous that you have to pay for services no rendered and the discounts were not $750 or anywhere near that at service startup. I self- installed COVE at my new home and their server and pricing is spectacular with no contracts and same monitoring. Be WARNED, they are ripoff artists.
Pam H
GBHere to Stay! Other companies have tried to lure me away from Guardian Protection but to no avail. I have seen Guardian in action over the years, even when the mistake was mine and they are always not only right on time, responding to the alarm but they were also courteous, professional, and customer friendly. I appreciate the way they prompt me to test my system and walk me through the process. I plan to remain a loyal customer. Many thanks to your employees!
JOHNELLE
GBAfter the Guardian Fire Alarm signaled… After the Guardian Fire Alarm signaled trouble, ie, needed a new battery. We had a very difficult time getting to the alarm to change the battery because it had been installed by Guardian at the top of the stairwell where the stairs turned upward 90 degrees. There was no way a regular ladder could stand on varied level steps to get us up there. We are both elderly and don't do well on ladders anyway. After several phone calls to Guardian, they sent a technician out and he was able to get to it. But even he agreed that it was a poor placement, and said he could move it. We did not want more holes in our wall, so we declined and will just call again when it needs a new battery. The technician was very helpful, professional and considerate.
Phil Medina
GBGuardian onsite tech is awesome. In a new home build and had an issue with my panel. Tech Anthony came out, diagnosed and replaced my panel then relearned all devices and adjusted my door bell camera. He was knowledgeable and very professional. Hope future experiences are just a nice.