I wanted to cancel my service and I was… I wanted to cancel my service and I was told I had a contract that wasn't up until the end of this years. I have been with Guardian since the mid 1990. I don't ever remember signing a contract. I am a retired widow and am trying to cut some of my expenses so my grandson installed the ring alarm system for me. Guardian can change there wording of their contracts but I can't cancel. I paid my bill a year in advance so I could save a little money. I would not ever recommend paying in advance. They have your money and they don't care about you. A 70 plus senior citizen living on Social Security.

Guardian onsite tech is awesome. In a new home build and had an issue with my panel. Tech Anthony came out, diagnosed and replaced my panel then relearned all devices and adjusted my door bell camera. He was knowledgeable and very professional. Hope future experiences are just a nice.

New review based on incredible service I had previously written a review regarding Guardian and their service. However, I would like to remove that review and post this new one. Guardian came out to our home today and the technician was probably the best we had ever had. His name was Anthony. He reset all of our sensors And he reconnected the breakage equipment and he fixed the panel and gave us a good course on how to use our system, which we really did not even know. so I would give Guardian at this time a five star review. We appreciate them coming to solve this problem for us .

ALL PREVIOUS WORK HAS BEEN PROMPT AND… ALL PREVIOUS WORK HAS BEEN PROMPT AND EXECUTED WITH EFFICIENCY. THE CURRENT INSTALLATION HAS BEEN DELAY BY THE LOCAL TOWNSHIP OFFICIALS FOR THREE WEEKS SO I HAVE NO MEANS OF JUDGING HOW IT WILL GO UNTIL IT BEGINS, HENCE THE MIDDLING REVIEW FIGURE. I'M CERTAIN THAT I WILL BE VERY HAPPY WITH THAT WORK WHEN IT FINALLY COMMENCES AS WELL.

Here to Stay! Other companies have tried to lure me away from Guardian Protection but to no avail. I have seen Guardian in action over the years, even when the mistake was mine and they are always not only right on time, responding to the alarm but they were also courteous, professional, and customer friendly. I appreciate the way they prompt me to test my system and walk me through the process. I plan to remain a loyal customer. Many thanks to your employees!