We have no complaints @ all We have no complaints @ all. Customer service is great..we increased the speed of our Wi-Fi and it affected our camera.. we called the technical department and they sent the next available technician out to come and take care of it for.. The technician was done in less than 15min. Great company. Thanks Guardian.

Terrible customer service...bad company. Contracts lock the customer into their terms even if the service is not provided. Months of getting charged without getting the service. Complete defensive attitude towards solving the issue. Not the smartest company out there, for sure. Stay away..bad, bad, bad

Do not bother to show up for appointments I had an appointment today for a system installation with Guardian. They must have sent me 10 email and text reminders about today's appointment. I scheduled 10+ important work calls and took a day off because of this appointment ... and ... THEY DID NOT SHOW UP!!! No one called to tell me they are running late or need to reschedule. I called twice to find out what is going on and was told the install was being done by a subcontractor and they cannot be reached. That's it. No apologies. No information. No showing up. I wasted an entire day waiting for them! So unprofessional. I am calling other alarm companies and will never deal with Guardian again.

Although Although, there was some confusion at Guardian with my scheduled service call - “no one showed up for the original time slot”! With that said a service person did show up the next day. The person did a great job and took care of each problem we were experiencing!! He was fantastic!! Gary

I have had some many false alarms this… I have had some many false alarms this devise does not work for me they have sent me three devises and it still is sending false alarms to my family, I am not happy and can’t cancel it and it is costing me $50 a month.