Lena McBride Johnson
GBI was hesitant to order online I was hesitant to order online, but I am so glad I did. The order was shipped quickly and arrived in only a few working days. The packing was great. I ordered several tall vases ,and they were each boxed separately and securely packed together in a larger box. The packaging will make it easy to transport later and pack up after the event. This company was by far the best price point. I would order again and recommend this company.
Phil giannini
GBThe best vase, cloche and terrarium company Knowledgeable, helpful staff. Great prices. My glass domed cloche arrived in pristine condition. Perfectly fit my odd-shaped item. Couldn't be happier with this wonderful company!
Ted F. Bisha
GBExcellent Experience Wonderful that I could find a replacement glass for our wall sconce. Price was fair. Packaging for safe shipping was excellent allowing the glass to arrive in excellent condition. Top quality product.
Joan Rudnitzki
GBThe customer service at Vase Market was … The customer service at Vase Market was outstanding. The person that I dealt with was very helpful and answered all my questions. We received delivery when expected however, two of the 12 vases that we ordered were broken when we received them. I didn't have time to go through the process of filing a claim - it would have only been for $12 + shipping but it was a disappointment none the less. I would however order from them again but would ask about their process for product We were lucky that we didn't need all 12 vases. If we did, it would have been a much bigger issue.
CAT
GB3 vases arrived completely broken (17%… 3 vases arrived completely broken (17% of my order!) and they refused to honor their return policy. I travel for work, so when the vases arrived I placed them carefully inside my home but then I left for work for a few weeks; when I returned and opened the packages I filed a claim. They stated that they only give you 15 days to file a claim, and used that to refuse to honor their return policy. I have picture proof, showing the damage while still in the original packaging, but that didn't matter to them. Beware if you purchase from them, be quick or they will not help you.