Hector
GBWrong size cut mirror frame. 1-16-22 I order 2 mirror frames for $456 one frame was cut with the wrong measurement. I called informing about the mistake they made, they want me to pay again, so they can fix their mistake. After a year later I'm very disappointed .
customer
GBLove the Frames! Love the Frames! We've used Mirror Mate for three large bathroom mirrors, and they really do remake your entire vanity area. The directions from start to finish are very clear making measuring, building of frame, and installation very easy. For questions, there's a phone number to call or you get quick responses via emails. Good company!
Tennessee
GBBe careful with measurements! I'm very happy with the final look of my mirror but i would like to caution people to CALL after you take the measurements and before you place your order. I did not do this so unfortunately even though I thought I specified I had NO space on either side of my mirror, the mirror frame arrived to large to fit in between the two walls that abutted the mirrors. (they automatically make the frame slightly large than the mirror!). Because they said this was MY fault I had to reorder and did receive half off the reorder which though helpful, I don't believe I should have been charged anything. They claim fit is guaranteed should be followed by the statement in capital letters, THE FRAME WILL BE LARGER THAN YOUR MEASUREMENTS!
PaulaB
GBEmployees were excellent Employees were excellent. Mirror fits well and needed 3 people to put up and level onto the existing mirror. However, all 3 agreed that directions were out of order. For example, it said to put in plastic "cross/x pins" but then We had to remove them and later, put them back in to secure them.
Susan
GBOur MirrorMate frames exceeded our… Our MirrorMate frames exceeded our expectations. They arrived a week before promises and were in perfect ready to hang condition. The video on the website made assembly and hanging easy -in less than one hour we completely transformed the two large mirrors in our bathroom. I can't wait to do the other mirrors in our home.