Employees were excellent Employees were excellent. Mirror fits well and needed 3 people to put up and level onto the existing mirror. However, all 3 agreed that directions were out of order. For example, it said to put in plastic "cross/x pins" but then We had to remove them and later, put them back in to secure them.

Be careful with measurements! I'm very happy with the final look of my mirror but i would like to caution people to CALL after you take the measurements and before you place your order. I did not do this so unfortunately even though I thought I specified I had NO space on either side of my mirror, the mirror frame arrived to large to fit in between the two walls that abutted the mirrors. (they automatically make the frame slightly large than the mirror!). Because they said this was MY fault I had to reorder and did receive half off the reorder which though helpful, I don't believe I should have been charged anything. They claim fit is guaranteed should be followed by the statement in capital letters, THE FRAME WILL BE LARGER THAN YOUR MEASUREMENTS!

Wrong size cut mirror frame. 1-16-22 I order 2 mirror frames for $456 one frame was cut with the wrong measurement. I called informing about the mistake they made, they want me to pay again, so they can fix their mistake. After a year later I'm very disappointed .

Order over phone went well however I do… Order over phone went well however I do not believe the order person recorded that I had a strip at bottom of mirror because no space for strip and it kept bottom of frame from sticking direct to mirror. Also knotches were not cut to fit tabs that go in to hold frame together in assembly. Frame did not fit together well, not near the workmanship as my earlier frames I put together.

Drab to Fab Bathroom Love how my new MirrorMate took a bathroom mirror from drab to fab. I searched for a mirror to replace what’s in bathroom during a remodel but wasn’t having luck finding the perfect thing for a 22” wide and 41” high space. I was worried about extensive drywall repair if I pulled mirror off. That’s when I stumbled upon MirrorMate. After narrowing down my choice to two, I emailed designer for advice and heard back within 24 hours. I ordered and mirror was sent off quicker than I expected. It’s perfect for my newly re-done bathroom!