Poor workmanship, destroyed our kitchen Carpet one's installers did a very poor job to the point that the work needs to be done and the product replaced. Carpet one's response: "not our problem".

Great Install, poor communication Our installer treated us like family. His care for our home during this process way above what we expected. The flooring installation looks amazing. Only issue we had was the extra cost that was added for new plywood underneath. We understand you cannot see what is there until the flooring was removed, but, what we paid extra versus what we were verbally quoted as 'worse case scenario' was a difference of over $2000. It is our fault for not requesting written bid for 'worse case scenario' instead of being quoted after we are already started on the job. I feel it is more beneficial to customers to have a more formal bid that includes cost of all known charges, especially if you already have the square footage of the area. At least an estimated addition to install charges. Besides that, we love the new flooring! I will strongly recommend Michael the installer to anyone I know.

Very happy We had original 15 year old carpet in the living/dining room and original linoleum in the kitchen, laundry room, powder room and master bath removed and replaced with beautiful CoreTec Plus luxury vinyl plank. The installers were amazing and had everything completed in 1.5 days. One of the installers stayed until 9:05 PM on the first day getting all of the CoreTec installed. On the second day, all of the baseboards, 1/4-round molding and thresholds were installed and the job completed. We are very pleased with the results and will definitely use Carpet One again.

Mount Vernon Carpet One has excellent… Mount Vernon Carpet One has excellent customer service all the way through the process. They asked thought provoking questions and aligned us with multiple local professionals the job required. They managed our flooring project down to the detail. The carpet and flooring installer took great care of the area and cared about the end result. We will be calling on Mount Vernon Carpet One for our next project for new countertops.

Camano Island Beach House Alissa's input in the design process was extremely helpful. She listened to our design plans and offered helpful ideas and suggestions. We went through several challenges dealing with the kitchen granite and Alissa was instrumental in getting exactly what we wanted. We are extremely happy with the results and will definitely work with Mount Vernon Carpet One and Alissa on future projects!