Had to coordinate with multiple … Had to coordinate with multiple individuals, as apposed to one project manager, to get the complete job done. There was also some lack of subcontractor communications with customer, times when job to be accomplished or when they were going to arrive late. In the end, the new kitchen and dinning room is beautiful and more functional than before thanks to the help of Ronda, Cecil and Kristin.

absentee owner's successful carpet installation We needed to get an Anacortes house ready to sell after holding an estate sale. Our challenge...we live out of state and could not be at the house during any renovations. An on-line search brought up Mount Vernon Carpet One as highly recommended. All our arrangements (contract, old carpet tearout, floor sealing, carpet selection, installation) were via email and phone. Our realtor shared photos of the installed carpet - a beautiful job, done exactly in the time frame we had requested. Thank you, Larry Henderson, for your great service..

Poor workmanship, destroyed our kitchen Carpet one's installers did a very poor job to the point that the work needs to be done and the product replaced. Carpet one's response: "not our problem".

The Mount Vernon Carpet installer The Mount Vernon Carpet installer, Michael, did a fantastic job with our basement floor. He was very careful to prep the floor and take the time to get ready for the vinyl install. Michael was thoughtful, considerate and conscientious about his time in our home and was a delight to work with. Michael was exceptionally meticulous and didn't want to leave anything undone or done poorly. Our contacts with Larry were also very favorable. He was very patient and thorough about the business part of this job and also advised us when needed about our best possible choices for the work we had done. Thank you to both of these men for making our basement "re-do" a very successful experience.

Very happy We had original 15 year old carpet in the living/dining room and original linoleum in the kitchen, laundry room, powder room and master bath removed and replaced with beautiful CoreTec Plus luxury vinyl plank. The installers were amazing and had everything completed in 1.5 days. One of the installers stayed until 9:05 PM on the first day getting all of the CoreTec installed. On the second day, all of the baseboards, 1/4-round molding and thresholds were installed and the job completed. We are very pleased with the results and will definitely use Carpet One again.