Vinyl, Carpet, Tile, and Blinds We purchased Vinyl, Carpet, Tile, and Blinds: We had a great experience with Carpet One. The associates were very knowledgeable and helpful. The work was completed by experienced workers. However, keep in mind that in every project there is potential for mishaps beyond everyone's control. My suggestions are to review any NEW product prior to completing the quote as not every new product is the same size or use. Also, equipment should be checked out at the store before using on site. Other than that, everything turned out great in the end! Thanks for your help!!!

Mount Vernon Carpet One has excellent… Mount Vernon Carpet One has excellent customer service all the way through the process. They asked thought provoking questions and aligned us with multiple local professionals the job required. They managed our flooring project down to the detail. The carpet and flooring installer took great care of the area and cared about the end result. We will be calling on Mount Vernon Carpet One for our next project for new countertops.

Call Carpet One I chose Carpet One because I like to buy local when I can. The living room carpet and bathroom vinyl were professionally installed on the day they were promised. Important to me is that both installers left no trace of their presence in my home. Up next? Another bathroom, the kitchen, stairs and hallway, and two bedrooms. Oh, and there was a hiccup on my part and Carpet One sent an installer back to my house, at no charge, to craft some adjustments. That made me feel good. That is good business.

Very happy We had original 15 year old carpet in the living/dining room and original linoleum in the kitchen, laundry room, powder room and master bath removed and replaced with beautiful CoreTec Plus luxury vinyl plank. The installers were amazing and had everything completed in 1.5 days. One of the installers stayed until 9:05 PM on the first day getting all of the CoreTec installed. On the second day, all of the baseboards, 1/4-round molding and thresholds were installed and the job completed. We are very pleased with the results and will definitely use Carpet One again.

Great Install, poor communication Our installer treated us like family. His care for our home during this process way above what we expected. The flooring installation looks amazing. Only issue we had was the extra cost that was added for new plywood underneath. We understand you cannot see what is there until the flooring was removed, but, what we paid extra versus what we were verbally quoted as 'worse case scenario' was a difference of over $2000. It is our fault for not requesting written bid for 'worse case scenario' instead of being quoted after we are already started on the job. I feel it is more beneficial to customers to have a more formal bid that includes cost of all known charges, especially if you already have the square footage of the area. At least an estimated addition to install charges. Besides that, we love the new flooring! I will strongly recommend Michael the installer to anyone I know.