Great Experience Redesigning my space Really great experience working with Havenly, specifically Sarah Cerda as my Designer. I moved apartments and was looking for help to update the space, but still keeping the couch and some other pieces in the room. Sarah worked on mood boards and a floor plan with suggestions I had not even considered. She then worked back and forth on three different concepts, incorporating our feedback on styling and price along the way. We are thrilled with how the space came out and how helpful it was to have someone help suggest design ideas and actual items. I was super overwhelmed by all the possibilities and could not have gotten the space done without Sarah's ideas. She was patient and always happy to provide alternative options and I would absolutely work with her on another room in the future! I've also recommended Havenly to SO many friends! Thanks Sarah :)

Tried to use this service once and at… Tried to use this service once and at its origins it was good. In 2024, horrible - no communication and the designer did not even cancel - she simply stood me up. I cleared my AM to take a 7:30 call and that woman did not even deem necessary to notify she is not showing up. Trying to get my money back and will make sure that all my friends are aware of this scam.

Do not order furniture through them We were told to order as many things through Havenly as we could by our designer (they get a commission on them) because Havenly would track the shipping and manage the orders and delivery for us. This was a huge lie. We ordered over $3000 worth of furniture from Pottery Barn through the Havenly website, and the furniture just randomly showed up one day without any warning to us whatsoever. What's worse, is there was no way to select the white glove delivery service that Pottery Barn typically offers with big furniture pieces during the Havenly check out process. So we were stuck with having to move furniture up 4 flights of stairs by ourselves, unpacking the 8+ huge boxes, assembling the furniture, and disposing of the packing material. It was a huge pain and there is NO benefit for the customer to order things through Havenly, except that you don't have to enter your credit card information at more than one website. I tried reaching out to customer service at Havenly and their phone number just tells you to send an email. It's been over 24 hours since I sent an email and have not gotten any response yet. We are so disappointed with this service and it really ruined our overall experience with Havenly. If you use them, beware, and do not order furniture through them because it is not the same and you don't get any order updates!

I had a fantastic experience working… I had a fantastic experience working with my deisgner Gabriela Martinez. She was professional, kind, patient, and brought my aesthetic ideas to life. When an item I ordered came damaged, Gabriela was quick to assist. She has my highest recommendation and I look forward to working with her in the future.

A dream come true! Regina is a design goddess! This has been the BEST experience! Regina, our designer, has been incredible. She made my chaotic/rough idea of what I wanted come to life and it's even better than I imagined. She is highly communicative and made adjustments to the concepts/designs/products throughout the process to ensure we stayed within my budget and aligned with my preferences. She thoughtfully picked out pieces based on me and my fiancés lifestyle and our next chapters of life. Regina designed a gorgeous living room and dining room for us and I will be snagging her for our primary bedroom next!