Ignored and disregarded Already felt a bit bait and switched when the prices for their 50% off sale were artificially higher, but ignored the red flag. Havenly cancelled my designer 'due to high demand'. I then found out she was still available, but another week later, which means they just put someone in front of me. I guess they were more important? I already was waiting 2 weeks for that designer to start (which is on the low end - most are going to wait over a month before they even start working on your project). When they cancelled the designer, I lost my 'place in line' and had to start the wait over again. I reached out to customer support who repeatedly ignored/disregarded/declined to address any of my concerns. It seems like unless you're a big spender you are completely unimportant and deprioritized. That's a fair business choice, but I wish they'd at least just process my refund once I found out I was going to have an abysmal experience.

Tried to use this service once and at… Tried to use this service once and at its origins it was good. In 2024, horrible - no communication and the designer did not even cancel - she simply stood me up. I cleared my AM to take a 7:30 call and that woman did not even deem necessary to notify she is not showing up. Trying to get my money back and will make sure that all my friends are aware of this scam.

Superior Awesome experience working with Havenly to help bring my dreams for my breakfast nook and prayer room to life! The best part was the phonecall or Zoom call because accessibility to my interior designer was really key so that I can explain what I'd like more effectively. Everything was catered to , everything made sense, and for the price of the package - the service went well above and beyond and can't be beat! Highly recommend!

I am furnishing a home long distance-… I am furnishing a home long distance- wan dipietro was a great designer- accessible,respectful,thoughtful- in tune with my vision. She was on time for all zoom appointments and communicated easily thru the havenly site. I have received 1/3 of my furnishes to date- all going smoothly- the rest won’t be in for a month- only downside!

DO NOT order a Sauna from Havenly DO NOT order a Sauna from Havenly. We did and we regret it greatly. The sauna kit got run over by a semi and they would not let us return it. We never got what we ordered and they did not help us out making sure we did. Definitely a buyer beware situation! They are a horrible company. The reply from Havenly is ridiculous, we spoke to them over 20 times it was like a part time job… do not order from them they don’t care if you get a damaged sauna… go with someone else.. anyone else!