Jenni Bearden
GBNo Exterior and Website Challenging to Navigate The website doesn't clearly show what colors are available; it is complicated and limiting. I did end up speaking to a representative and learned that colors can be custom mixed, but that's a lot easier doing in person than it is cross country. I also needed biodegradable and organic exterior paint, and this company does not provide that. I finally found someone who does, but I would have thought that it would be within the mission for this company.
HeidiH
GBGreat customer service Hi, I had an issue with one white paint color on my wall looking a bit different than the small chip I chose it from. Still not quite sure what had happened. I emailed customer service and after couple of emails back and forth they decided to send me a replacement paint that would be custom colored to my preference. It arrived at my door step few days later which was a lot faster than I had gotten the original paint through a third party vendor. I don't know if it is common practice with them, but to me it shows how great the company is considering most of the ordering happens online; and it was no hassle from my part. I have used several of their products (different neutral and white colors) and they were true to the chips I had. They also were easy to apply and rolled on smoothly. I used eggshell and flat finishes and they both worked a lot better than some other "green" alternatives I tested on a piece of primed drywall. They don't smell and they dry in reasonable amount of time. Coverage after primer and two coats of Colorhouse paint was very good on new drywall with no photographing. Thanks.
Laurel Ashland
GBLove the color! We recently bought a new house, and had to paint 3 rooms before we moved in. The rooms are completely transformed, and the colors are beautiful! The paint covers extremely well, and didn't splater! Love the paint, and can't wait to paint the rest of the house!
brenda
GBGreat quality paint!!! I'm a one coat paint snob. So I like good quality paint. Wasn't sure at first if this was going to be it, since I was going with a lighter paint over a mid-blue color. But it dried beautifully and only had to do a few touch ups over some of the brush strokes. The quality is really outstanding. Will definitely be using again.
H. George
GBWanted to love it. Turned out to be the opposite. We bought two colors from the Crate and Barrel color line. We thought it would be great to have a less toxic alternative from a small, independent company run by designers, with great colors to boot. We also thought it would be high quality. We're pretty disappointed in the paint. My husband is a high-end contractor and a home improvement expert, so we know we did everything to the extreme best; we are far from amateurs. The paint does not cover well, even with the appropriate compounding, taping, sanding, and primer used before it. It also comes off extremely easily and this is after two coats. This is incredibly annoying especially on the walls that have the dark blue (Crate and Barrel Blue 6) which require touch ups already. The walls were initially painted only two weeks ago. The eggshell finish has a slightly tacky feel even though it's been dry for two weeks. This paint was expensive for the poor quality. We would have been much better off sticking to Benjamin Moore or Pittsburgh, which we've already discussed using to cover this paint sooner rather than later. I cannot comment on customer service as we did not have to contact them for our order. It did take longer than expected to ship to us, though. That is also disappointing, but would have been worth it if the paint was high quality.