Wanted to love it. Turned out to be the opposite. We bought two colors from the Crate and Barrel color line. We thought it would be great to have a less toxic alternative from a small, independent company run by designers, with great colors to boot. We also thought it would be high quality. We're pretty disappointed in the paint. My husband is a high-end contractor and a home improvement expert, so we know we did everything to the extreme best; we are far from amateurs. The paint does not cover well, even with the appropriate compounding, taping, sanding, and primer used before it. It also comes off extremely easily and this is after two coats. This is incredibly annoying especially on the walls that have the dark blue (Crate and Barrel Blue 6) which require touch ups already. The walls were initially painted only two weeks ago. The eggshell finish has a slightly tacky feel even though it's been dry for two weeks. This paint was expensive for the poor quality. We would have been much better off sticking to Benjamin Moore or Pittsburgh, which we've already discussed using to cover this paint sooner rather than later. I cannot comment on customer service as we did not have to contact them for our order. It did take longer than expected to ship to us, though. That is also disappointing, but would have been worth it if the paint was high quality.

Worst paint ever. DO NOT BUY Worst paint ever. Worst customer service ever. The bedroom I painted has such a bad odor I have not been able to be in the room without my eyes burning. Called company and asked for help. They made me send in a picture of a my paint can, took 2 weeks to test it, then told me it was negative so I was SOL> No other help. They have not even answered if this is toxic. A question I asked day one. The didn't even offer a refund. This paint has cost me dearly. I cannot use my bedroom, I have had to sleep on the floor making my sciatica worse. We have had to keep the window open in over 100 heat. I have never hated a product more in my life or the company that wont stand behind it.

This Paint Doesn't Stink So far, I've painted two rooms with Colorhouse and two with another "low" VOC national brand. The two rooms painted with the other brand will be repainted with Colorhouse because I honestly love the velvety texture of CH eggshell over any other paint brand. One coat of Colorhouse covers, two coats get into the nooks and crannies of the orange peel texture on our walls. Clean up is easy, a little hot water, a touch of soap and it's done. The smell is mild, more like an afterthought, and the colors are rich and have a depth you don't get with other paints. My biggest issue with Colorhouse? Choosing a color. Besides the regular palettes, then the seasonal palettes, if you go to the right Colorhouse dealer they can color match almost any other color. So when I hit the Paint Bar at EcoHouse in Berkeley, I feel like a little kid with a pocketful of change in a candy store. No worries, the right dealer will have no VOC tints to give you the perfect color.

Quality Paint Company I love everything about Colorhouse. They make a fine quality product that is safe and beautiful. As an artist myself, I love their color palette. As a mom, I love that my daughters aren't exposed to toxic paint fumes.

No Exterior and Website Challenging to Navigate The website doesn't clearly show what colors are available; it is complicated and limiting. I did end up speaking to a representative and learned that colors can be custom mixed, but that's a lot easier doing in person than it is cross country. I also needed biodegradable and organic exterior paint, and this company does not provide that. I finally found someone who does, but I would have thought that it would be within the mission for this company.