George
GBExcellent products This feels like the smart home brand I've been looking for. Excellent hardware, quality documentation, and the possibilities are huge because there are so many ways to interact with them. Good for the general consumer, but particularly great for someone like me who wants an open platform on which they can program their own setup. Shipping was pretty slow, but that's been the case for a lot of electronics recently.
Wolfgang Maurer
ATShelly products are amazing through and… Shelly products are amazing through and through. I have 30+ devices. Switches, Relays bulbs work perfectly and allow for detailed settings and to me it is very intuitive. Smart home automation in an easy and economical way. What needs improvements are Motion2 detectors and Shelly Blue Door/Window. That's still a bit buggy but as I can see steady OTA firmware updates bring improvements. So despite that, I am a big Shelly fan and proud that Shelly is a European company actually!
Renaud
FRItem show up as "in stock" but no Item show up as "in stock" but no, so you order them. Then you get the amount removed from your account, but they don't send it without any warning that there was no stock or anything. It seems the management of stock is extremely poor and the communication is also lagging. I cancelled my order and got the refund and also a mesage that the item would be in stock 2 months later.
Anand Patel
GBSlow shipping and misleading information on website Order a Shelly EM module as website saying the item was in stock and then told of a shiping time of about two weeks away (after the order was placed). I messaged customer services a day after when it should have shipped to be told they are still waiting on stock. The website continues to show the product as being in stock.
AndyCap
GBDon't use, hopeless support, faulty product. I thought Shelly were meant to be a good company, how wrong I was. I have a plug, that took 4 times longer to deliver than they said it would, that randomly turns itself off. Support is hopeless, will take this up with PayPal to try to get a refund. Steer clear of this company.