Terrible logistics Like many other reviews here: good product bad logistics Still waiting about 5 weeks after order Really weird messaging slash support system so not very easy to to contact Told to just wait as the courier wasn’t their problem Like others I ordered their product initially through Amazon, then made the error of going direct to Shelly after

Shelly products are amazing through and… Shelly products are amazing through and through. I have 30+ devices. Switches, Relays bulbs work perfectly and allow for detailed settings and to me it is very intuitive. Smart home automation in an easy and economical way. What needs improvements are Motion2 detectors and Shelly Blue Door/Window. That's still a bit buggy but as I can see steady OTA firmware updates bring improvements. So despite that, I am a big Shelly fan and proud that Shelly is a European company actually!

VERY BAD , Delivery does not exist! VERY BAD I bought two products, and never came . After one month of waiting and contacts via email with "customer services " which suggest to make my own investigation that where are them, i dispute the payment on paypal .Thanks god that i was paid with paypal and not other way. I suggest .READ REVIEWS BEFORE BUY!!!

What has happened to Shelly support? What has happened to Shelly customer support? I have had good support in the past, but now I have a case opened for over 5 weeks and no resolution. No feedback since I replied over 2 weeks ago. My device shows a temperature of over 60degrees Celsius (inside my house!) and eats through batteries. They delete most posts on their support facebook page so clearly have no intention of solving my issue.

Item show up as "in stock" but no Item show up as "in stock" but no, so you order them. Then you get the amount removed from your account, but they don't send it without any warning that there was no stock or anything. It seems the management of stock is extremely poor and the communication is also lagging. I cancelled my order and got the refund and also a mesage that the item would be in stock 2 months later.