Andrea
GBThe plaque with house number with… The plaque with house number with street address is simply exquisite. The solar lights (that lights up the plaque at nights) is exceptional. The products are second to none--so much so that the mailbox installer asked me to send him the link to where I made my purchases. I was happy to forward the Budget Mailbox link to him. All he does is mailbox installation and he says lots of his clients would like to buy the plaques and lights. It stands out and is very expensive looking despite the affordable prize. I'm more than pleased with my purchase.
Carlene
GBBest mailbox ever! Finest materials. Sturdy well made. If one part is broken can replace that part only. Personalized. Extra large magnetic closing. Love it. Better made than the one it is replacing. Wish you had install service. Love it!
Joe Fazzone
GBPresident, Fazzone Construction Co., Inc. I run a construction company. I have used BudgetMailboxes.com for years. The service is great, everyone is always helpful, and the delivery is fast!
& only Time Customer
GBJumping through the refund approval hoops Ordered and received product in July. It turned out, we didn't need it. We have never opened it. It's now September and we are still going through the extremely extensive process of trying to get a less than $15 refund for the unused product. It's as if the seller creates an intentional obstacle to avoid providing a refund to the customer. This type of customer service is almost unheard of in 2023. Company owners and management should "wake up" as this type of customer service and requiring customers to go through a refund approval process is not sustainable for a successful, forward-thinking company. I can only suspect that it's either a family business that was passed on to another generation of people with no business training or given the fact that they have a relatively captive customer base as they sell hard to find products, they are able to employ these types of business practices and remain in business. I'm not upset as it's not much money but I do feel compelled to give feedback to whoever reads these reviews at the company - you can do better. Pick up ANY business magazine or book at any airport bookstore and you will see how to do it right (or simply look at how any other business operates). On a positive note, the guy on the phone was pleasant.
Victoria K Osborn
GBEverything was good except there was a…delivery mixup. See above Everything was good except there was a mixup with delivery. I ordered a lift gate which the Fed Ex driver did NOT receive as we are a small retirement community without access to any type of equipment. We were able to use the manual one on the truck to delivery the 400lb shipment