What you see is what you get! When I go to websites, I hope but don’t expect that companies and their products will perform as well as the marketing hype suggests. In this rare case Budget Mailboxes did it!!! Product exactly as advertised. Shipping and delivery as promised. A pleasure. Thanks

Jumping through the refund approval hoops Ordered and received product in July. It turned out, we didn't need it. We have never opened it. It's now September and we are still going through the extremely extensive process of trying to get a less than $15 refund for the unused product. It's as if the seller creates an intentional obstacle to avoid providing a refund to the customer. This type of customer service is almost unheard of in 2023. Company owners and management should "wake up" as this type of customer service and requiring customers to go through a refund approval process is not sustainable for a successful, forward-thinking company. I can only suspect that it's either a family business that was passed on to another generation of people with no business training or given the fact that they have a relatively captive customer base as they sell hard to find products, they are able to employ these types of business practices and remain in business. I'm not upset as it's not much money but I do feel compelled to give feedback to whoever reads these reviews at the company - you can do better. Pick up ANY business magazine or book at any airport bookstore and you will see how to do it right (or simply look at how any other business operates). On a positive note, the guy on the phone was pleasant.

Cant't beat the price and quality We needed to replace our mailbox after having ours ran over. This was almost identical to the one we had and all of our neighbors'. The first one I found similar to ours was over $600. This one saved us a couple hundred dollars and looks just as good! Highly recommend!

The mailbox post I wanted… Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it before the end of the week). The post came in a long, thin, box. I bought a new mailbox Saturday morning, assembled (simple) everything by myself, and mailbox and post were vertical and secured in ~75 minutes. I like the additional decorative attachments beyond the simple cross bars. Quite happy with the post and final result.

Exactly what I wanted The mailbox was exactly as described and arrived very quickly and in excellent shape.