My order was unable to be fulfilled due… My order was unable to be fulfilled due to a lack of stock in Canada but I was quickly notified and offered options. I chose to cancel my order and was immediately refunded on my credit card. I was also offered to be notified when the product was again in stock. I know there are many supply issues these days which are somewhat out of suppliers control, so this is a review of the process rather than the product I ordered.

Glocusent Model 12 Is A Winner! Their product is well made-the clip is steel with a strong spring & wide foot for a good grip. The lamp has 3 color modes, 5 intensity settings & a 30 minute timer. The gooseneck is really sturdy & holds adjustment well. Customer service is all you could ask for. I’m very satisfied with this purchase.

Exceptional customer service and cool product! Had an issue with a reading light that i purchased via Amazon where the in-line controls would not work after switching the lamp on. I was able to find Glocusent's website and filled our their Support form late one evening, i got a response within minutes seeking my address, amazon order details and confirmation that a replacement would be sent out. Issy at Glocusent kept me updated every step of the way and sent shipping confirmation once the replacement was posted. I am staggered at the exceptional customer service. The communication, willingness to put this right very quickly and follow up to check i received the item are unparalleled. Thank you Issy and Glocusent team. I know where i am coming for my next reading lamp!!!

This has been my favorite purchase for… This has been my favorite purchase for reading. I bought this on Amazon back in January in 2023. The Glocusent Bookmark USB Rechargeable Book Light (A15) is what I ordered and it works WONDERFUL! The different settings and battery life on it?!! Amazing! My only complaint was that my light was no longer staying up and kept falling. After speaking to someone from customer service they are fixing my issues right away. Really wonderful service.

LOVE features and quality of this light! Being rechargeable and the feature to vary not only the level of light but also the type of light (bright vs two other types) make this product OUTSTANDING! It is a little slippery on your neck with no collar if you are moving but very helpful for reading, sewing, etc where light is not optimum. The company also stands behind their product's performance like few these days.