Ordered pet grooming kit Ordered pet grooming kit, clippers were horrendous!.Didn't work. Typed up a review and then find out that AIDOT has to moderate all reviews. ORDER #US000015390 That explains why they have wonderful reviews for JUNK! And, just mailed it back, costs half of what product cost me. Run away!!

Product was never delivered Product was never delivered. Still waiting to see if it does and support could not provide additional insight. They sent a replacement which was received. Appreciate the prompt responses of their support.

Excellent company, I can't find a complaint Excellent company. I own 7 cameras from them and the AI DOT app even works online or with some tinkering you can install it on your win 11 laptop. Besides there focous being mostly on personal home security and awesome gadgets. And not a ton of enterprise stuff there a perfect company. I can safely say after 5 months of use that they are a billion times better and more secure than any wyze cam you buy. You can't even decrypt your own sd card. But you can record from the app to an unencrypted mp4. So nobody but the account holder can view anything. They even invented there own format for video files datetime.cvideo I'm a hacker and tinkering kinda person. They use top notch security. Nobody besides you and who you share yohr account with csn see those cameras. Can't wait to own a actually house so I csn try out there leaf blowers and power tools. California doesn't have much grass ahah

Poor Business Practices Got my order, neither Light worked (Set of 2). Took forever to get a reply from Customer service on multiple occasions. Was promised a new set even after I just stated due to the Long period of waiting for responses and still no resolution as a Refund has yet to show up in my account nor have I received the complimentary set even after paying to return the broke set. As stated I'm still awaiting responses and my refund.

Customer Service is Not Very Helpful 2 out of 4 lights shipped were defective. The communication bot is a pain. It took about a week of many emails to stop receiving the idiotic message asking for a photo or video without instructions as to what they wanted to see in the video (how does one show a picture of a light that is supposed to turn on in the dark when it does not turn on in the dark? Send a dark photo?). However, after a week they did promptly ship replacement lights (which work properly).