AiDot is the best AiDot is a great company! They offer so much for users! Always very responsive and they know how to keep everyone involved. This is one and only company so far I’ve been the most satisfied with. They make sure that the strive for excellence and keep customer happy ❤️

Customer Service is Not Very Helpful 2 out of 4 lights shipped were defective. The communication bot is a pain. It took about a week of many emails to stop receiving the idiotic message asking for a photo or video without instructions as to what they wanted to see in the video (how does one show a picture of a light that is supposed to turn on in the dark when it does not turn on in the dark? Send a dark photo?). However, after a week they did promptly ship replacement lights (which work properly).

It was easy to order from your website It was easy to order from your website. The only complaint I had was no tracking number. Every time I tried to click on the tracking information I was told that the order number and tracking number did not exist. I thought I was scammed and was not getting the vacuum. The communication with you was good later but we need more confident communication and tracking information right after ordering.

Needed to return an item I no longer… Needed to return an item I no longer needed but customer service is saying the package had been opened and used showing signs of staining, I asked for pictures showing the staining with no answer. They’re only offering me 50%credit. This is a joke and ripoff

Review and explanation of my experience using this vacuum. The vacuum doesn't roll well over carpet or area rugs. The second concern is the battery gets very hot. I had sure it was fully charged and used for 25 minutes before the vacuum power ended. I want a refund I don't have time to fuss with a vacuum I need something that is reliable and easy to use. Another thinking the weight at the top is too difficult and heavy. I have week hands and wrist. Please refund.