Great Customer Support, with great products I have owned more than 30 products from AiDot. I like how it combined products from that many brands into one single app, making my life easier when I need to manage them. Most of them worked perfectly as expected, even sometimes some of them stopped working as expected customer support is very helpful and solves all of the issues I had with the device. AiDot also develop new product every once a while so I'm able to find the product that best fits me as there is a vast amount of choice I can choose from

Poor Business Practices Got my order, neither Light worked (Set of 2). Took forever to get a reply from Customer service on multiple occasions. Was promised a new set even after I just stated due to the Long period of waiting for responses and still no resolution as a Refund has yet to show up in my account nor have I received the complimentary set even after paying to return the broke set. As stated I'm still awaiting responses and my refund.

I ordered a 4pk of bulbs and 2… I ordered a 4pk of bulbs and 2 different cameras When the package arrived, there were no cameras. I contacted Aidot 2 different times via email, and got no satisfaction.

I Placed an Order - Never Received I placed an order, and when I tracked it, I saw that it says it was delivered on 2024-04-07 at 14:55. I've searched around my house, and I can't seem to find the package. I have also asked my neighbors if it was accidentally delivered to them and they did not get it either. I was hoping that I would be able to get more information about where the delivery driver left it. If that still doesn't help me find the package, I was hoping I could get another one sent or be refunded. I also went to my local post office and the ones in the surrounding area, and none of them were holding my package. I did provide them my name, address, and the tracking number and they said that they didn't have any packages for me and that the tracking number wasn't a USPS tracking number.

Get this vacuum! I ordered the vacuum and in two days it was delivered! And, better yet, it is a fantastic machine!!! I’m handicapped so I need something lightweight that I can use together with my walker. This vacuum cleaner fits the bill perfectly! It’s so easy to use and it’s easy to empty. I love it!