I was extremely pleased with the customer service. I was extremely pleased with my purchase on EShine. Customer Service was prompt, courteous and able to answer my questions immediately. Unfortunately I did not read the instructions!! Should be easy; just insert the cables and the sensor should turn off/on and dim as one would expect. There is a designated end for the power supply. So prior to contacting regarding a defective product, make sure the power supplies is plugged into the right end. I will definitely be a return customer for future needs. Thank you

Great support Amelia has been very helpful to support me! I had a faulty unit and Amelia asked me to test it by plugging them in a different way. Unfortunately I accidentally broke my power supply cable during the process, but Amelia was quick to send me a replacement unit. Very considerate and helpful!

Outstanding products with exceptional customer service. If you’re looking for a company that has outstanding customer service and 5 star products look no further. I had the pleasure of working with Paul, I explained to Paul what we wanted and to my surprise he responded with a diagram and what we needed to order in no time at all. I have installed the first set of under cabinet lights and love them so much I’ll be ordering a 2nd set. Thank you Paul for all the work you have done for us and also to the whole company. By far EShine under cabinet lights are the best in the market.

I purchased EShine under cabinet lights. I purchased EShine under cabinet lighting. When the final configuration was complete longer connecting wires were needed. Just as soon as I placed my order directly with EShine I realized I needed another item and emailed EShine. Customer service response was amazingly quick, they verified what I needed and got our project back on track within an hour. Awesome service. My under cabinet lighting is very cool. Thanks EShine for all your help.

wow a company that actually lives up to… wow a company that actually lives up to its warranty, it was a pleasure dealing with Amelia. now I hope that my light continues to work. I an happy with it but it quit working after 7 months but this company takes care of its customers.