One of my best-ever buys on Amazon! Wow! First, packaging was great — I mean, Apple would be impressed. Second, the lights are very high quality. Third, the IR motion detector works great and is fast! Fourth, there are two different connectors (I bought the 3x40”) set: the wire that you see in all packages, PLUS small “hard” connectors that enable you to put two or more lights together in a “solid” unit without having to hide a bunch of extra wire. Those are great! Finally, customer service was unbelievably fast and helpful. I had several questions related to my somewhat unusual install — every response came in less than 24 hours. Unheard of these days. This has to be one of my all-time best purchases on Amazon.

We needed a replacement item and received EXCELLENT customer service! We needed a replacement item and started a chat online with the agent named Paul. Paul was super helpful and resolved our issue. I can't help but rate the experience as superb! The product is a EShine Rechargeable LED Light with Hand Wave Activation. It is a GREAT product and the customer service from Paul/EShine was outstanding!

Great customer service! Great customer service! We ordered 2 rechargeable lights and one was defective. I contacted Customer Support and immediately had someone assigned to the case (Amelia, who was great!) who ascertained the nature of the problem and sent us a replacement. So far, the lights stay charged longer than any others we've tried and the magnetic strip to hold them in place is very strong. Super happy with our purchase, and the service!

Great product, great service I bought a set of the puck lights with the hand wave switch for under my kitchen counters. These lights have been used daily for 4 years without problem; recently the wave switch began malfunctioning not turning the lights off completely. I had tried unplugging to try to reset which didn't change anything. I sent a note to online support to see if there was anything else I could check. Unfortunately, the switch had become faulty and they were no longer under warranty. I received a quick courteous response after which I ordered a new switch for a reasonable price. It arrived quickly and I easily replaced the old switch. Everything works perfectly again. My contacts with eshine customer support have all been very positive, and I highly recommend the lighting products.

Outstanding products with exceptional customer service. If you’re looking for a company that has outstanding customer service and 5 star products look no further. I had the pleasure of working with Paul, I explained to Paul what we wanted and to my surprise he responded with a diagram and what we needed to order in no time at all. I have installed the first set of under cabinet lights and love them so much I’ll be ordering a 2nd set. Thank you Paul for all the work you have done for us and also to the whole company. By far EShine under cabinet lights are the best in the market.