Matt Douglass
GBExcellent customer support Excellent customer support - after 1 year installed had an issue and Amelia quickly helped troubleshoot then send the needed replacement part. Lights back on - awesome product !!!
kimmy kervel
GBBest experience with Eshinestore' product good product quality and efficiency, glad to purchase a led lights specially under cabinet lights and kitchen led lights
Kathrynn Mangum
GBWe needed a replacement item and received EXCELLENT customer service! We needed a replacement item and started a chat online with the agent named Paul. Paul was super helpful and resolved our issue. I can't help but rate the experience as superb! The product is a EShine Rechargeable LED Light with Hand Wave Activation. It is a GREAT product and the customer service from Paul/EShine was outstanding!
RussH
GBThe Customer Service is Fantastic I've been thoroughly pleased with the products offered by this company overall. Recently, I encountered a minor technical issue, but the outstanding customer service, particularly from Paul, truly stood out. Paul guided me through a simple process—he asked for a brief video detailing the problem. After a swift review, he promptly arranged for a replacement to be sent my way. In essence, their customer service exceeded my expectations. In today's landscape, experiencing such a high level of service is genuinely refreshing.
Charleen Porter
GBI purchased EShine under cabinet lights. I purchased EShine under cabinet lighting. When the final configuration was complete longer connecting wires were needed. Just as soon as I placed my order directly with EShine I realized I needed another item and emailed EShine. Customer service response was amazingly quick, they verified what I needed and got our project back on track within an hour. Awesome service. My under cabinet lighting is very cool. Thanks EShine for all your help.