LARRY
GBMy Road to Brightness This is the first time that I have purchased anything from 'Light Bulbs, etc'....Their on-line catalog was easy to read with enough pictures and explanations that I made my purchase easily...... I have been unable to find what I wanted at several stores I searched. This was easy......and......I wasted no more time or gasoline. Very economical prices and excellent FREE service right to my front door. THANK YOU..............
Marjorie
GBQuestion answered fast I emailed a question about a weird JD base bulb, not knowing if it would work for me in the size they carried. I got an answer the next day that was personal and reassuring, and yes, the bulb fit perfectly. I very much appreciated the customer service.
Bob
GBCustomer Service Lacking I have done business with this company in the past and had no complaints. This time, however, one of the bulbs I ordered was broken. I believe this was a result of the way the bulbs were packed for shipping. These bulbs come in packages of two and are mounted on cardboard with plastic over the top. The packages were stacked in a box with nothing in between them; the box had no top; and packing paper was laid on top. I contacted customer service to suggest that they do a better job packing this type of light bulb, and the response I received was "seriously?" This sounded to me as if the representative thought I was lying, and I didn't appreciate that. As these bulbs cost less than a dollar each, I will give it no further thought. I was only trying to be helpful in my feedback.
customermike
GBDimmable LED SES globe lamps - satisfied customer. I ordered dimmable LEDs from the company because of price and good reviews. Sadly they were out of stock at the time and gave me the option of waiting or a refund. So with a promise of coming into stock on 16th December I waited. The lamps arrived securely packaged after the weekend on the 20th. So after installing them I am very happy with the service.
Stanley Rappoport
GBOnline Competition An online competitor is selling Ushio MR-16 50W 12V Halogen Bulbs for a much lesser price. I ordered them from Lightbulbs, etc. as a loyal customer for the past 8 or 9 yrs. but would like an explanation for the price difference. Stanley Rappoport