Light Bulbs, Etc

14821 W. 99th Street, 66215, Lenexa
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4.20
Based on 20 Reviews

5

50.00%

4

30.00%

3

15.00%

2

0.00%

1

5.00%
About Light Bulbs, Etc

Light Bulbs, Etc was founded in 1987 by Robert J. Black- our owner and leader for 22 wonderful years. Bob had a talent and a passion for sales and opening his own business was his dream. Bob had been in the lighting industry for years and he knew that he could sell lighting products. It was time to make this his family business! (The family legend goes that Bob wanted to sell something everyone needed, but he didn’t want to be a toilet paper salesman, so light bulbs it was!) Our company started with two employees in a small office and warehouse. One of these employees is still with us today! Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business. Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years. We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business. -The Light Bulbs Etc. Family

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Gary O.
GB

light bulbs & questions. I love this company. It carries all the bulbs I use around the house & landscaping lighting as well. I used their online service to chat with a customer relations person to ask some questions on lighting. They explained & assisted in my order. Received an email confirmation on my order & another when it was shipped out. Very good & professional company.

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Larry
GB

error Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.

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James
GB

All was well In my opinion everthing in this order experience went well. The web site was easy to use in finding the light bulb I needed and placing my order. The company provided status reports starting with order confirmation all the way through tracking the order to a timely delivery. And, yes, the product matched the description on the web site perfectly. I clearly reccomend this company for your lighting needs.

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Bob
GB

Customer Service Lacking I have done business with this company in the past and had no complaints. This time, however, one of the bulbs I ordered was broken. I believe this was a result of the way the bulbs were packed for shipping. These bulbs come in packages of two and are mounted on cardboard with plastic over the top. The packages were stacked in a box with nothing in between them; the box had no top; and packing paper was laid on top. I contacted customer service to suggest that they do a better job packing this type of light bulb, and the response I received was "seriously?" This sounded to me as if the representative thought I was lying, and I didn't appreciate that. As these bulbs cost less than a dollar each, I will give it no further thought. I was only trying to be helpful in my feedback.

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Stanley Rappoport
GB

Online Competition An online competitor is selling Ushio MR-16 50W 12V Halogen Bulbs for a much lesser price. I ordered them from Lightbulbs, etc. as a loyal customer for the past 8 or 9 yrs. but would like an explanation for the price difference. Stanley Rappoport

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