James
GBAll was well In my opinion everthing in this order experience went well. The web site was easy to use in finding the light bulb I needed and placing my order. The company provided status reports starting with order confirmation all the way through tracking the order to a timely delivery. And, yes, the product matched the description on the web site perfectly. I clearly reccomend this company for your lighting needs.
Carole
GBQuick Service, Excellent Selection This company has a huge selection from which to choose. I found what I needed right away, even though it was an older model specialty bulb. The ordering process was very simple and delivery was quick. The only reason that I gave them 4 stars instead of 5 was that all the documents that I was able to access after the sale, for which I paid by credit card, still showed the total due. For tax purposes, businesses need receipts that show that the invoice was paid by credit card. There was nothing to show that the bill had been paid. Minor issue, but an opportunity to provide even better service. Will definitely use this company again.
Marjorie
GBQuestion answered fast I emailed a question about a weird JD base bulb, not knowing if it would work for me in the size they carried. I got an answer the next day that was personal and reassuring, and yes, the bulb fit perfectly. I very much appreciated the customer service.
tennis bum
GBCould't be better Go chat connection to make sure that I was ordering the right bulbs. The I got them and realized I meant to get the clear rather than the frosted, Called Light Bulbs, Etc. and they gave me the option of reordering and sending the others back, or returning for exchange with no postage for reshipping. I couldn't have been happier.
Stanley Rappoport
GBOnline Competition An online competitor is selling Ushio MR-16 50W 12V Halogen Bulbs for a much lesser price. I ordered them from Lightbulbs, etc. as a loyal customer for the past 8 or 9 yrs. but would like an explanation for the price difference. Stanley Rappoport