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Trustify360 - Default Title

Light Bulbs, Etc

14821 W. 99th Street, 66215, Lenexa

http://www.lightbulbsdirect.com

Visit this site

4.20

Based on 20 Reviews

50.00%

30.00%

15.00%

0.00%

5.00%

About Light Bulbs, Etc

Light Bulbs, Etc was founded in 1987 by Robert J. Black- our owner and leader for 22 wonderful years. Bob had a talent and a passion for sales and opening his own business was his dream. Bob had been in the lighting industry for years and he knew that he could sell lighting products. It was time to make this his family business! (The family legend goes that Bob wanted to sell something everyone needed, but he didn’t want to be a toilet paper salesman, so light bulbs it was!) Our company started with two employees in a small office and warehouse. One of these employees is still with us today! Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business. Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years. We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business. -The Light Bulbs Etc. Family

Contact Info

http://www.lightbulbsdirect.com
14821 W. 99th Street, 66215, Lenexa
tracy@lightbulbsdirect.com

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Comprehensive Range at Competitive Prices Comprehensive Range, Competitive Prices, Easy to use Website, Polite and Knowledgeable Staff, Prompt Delivery. What more could you ask for? Thank you LightBulbs Direct......I'll be back!

Question answered fast I emailed a question about a weird JD base bulb, not knowing if it would work for me in the size they carried. I got an answer the next day that was personal and reassuring, and yes, the bulb fit perfectly. I very much appreciated the customer service.

Great Inventory and Fast Service. I appreciate your well-organized web site. It enables quick access to viewing a large and complete inventory, The only policy I would like to see changed is the shipping costs. For small orders it is disproportionately expensive. Eliminate it for small orders and make it nominal for a larger sales. Better yet, think Amazon or Nordstrom Service.

Customer Service Lacking I have done business with this company in the past and had no complaints. This time, however, one of the bulbs I ordered was broken. I believe this was a result of the way the bulbs were packed for shipping. These bulbs come in packages of two and are mounted on cardboard with plastic over the top. The packages were stacked in a box with nothing in between them; the box had no top; and packing paper was laid on top. I contacted customer service to suggest that they do a better job packing this type of light bulb, and the response I received was "seriously?" This sounded to me as if the representative thought I was lying, and I didn't appreciate that. As these bulbs cost less than a dollar each, I will give it no further thought. I was only trying to be helpful in my feedback.

Dimmable LED SES globe lamps - satisfied customer. I ordered dimmable LEDs from the company because of price and good reviews. Sadly they were out of stock at the time and gave me the option of waiting or a refund. So with a promise of coming into stock on 16th December I waited. The lamps arrived securely packaged after the weekend on the 20th. So after installing them I am very happy with the service.

Light Bulbs, Etc

http://www.lightbulbsdirect.com

About Light Bulbs, Etc

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