EXCELLENT CUSTOMER SERVICE One of our pans developed a crack in one of the handles. With a total of 3 emails, and three pictures HexClad handled it under warranty and are shipping me a replacement pan. Best customer service I have ever worked with. If only others would learn how they do it.

Very impressed I’ve only had mine for a couple of weeks but I am very pleased. I was a bit worried because I saw some posts about food sticking but honestly, absolutely no sticking. Even cooked some candied pecans which are very sticky and nothing stuck!!

I am so satisfied with the quality and… I am so satisfied with the quality and their services as well.

Big Marketing fake Big Marketing fake. The pan is not much better then other normal inox pans. Eggs are sticking more then in other pans!! So be very careful when you order Hexclad, don’t spend this amount of money an buy instead a normal inox pan, it’s the same for 1/5 of the price. I am not sure, if Ramsey is really using this Hexclad. Never again and stop making fake advertisement!!!!

Pan never worked on my Neff induction hob Pan never worked on my Neff induction hob. Returned and instead of refunding £133 they only refunded £127. Was not charged postage on original order so why £6 not refunded. Not worth the hype in my opinion. For all the refunds not fully refunded they must be making a fortune just on that financial return. Cannot be bothered contacting them as to be honest life is too short for such a hassle. Not recommended