great sales and lots of details but… great sales and lots of details but there need to be more customer reviews with customer photos. and it could be more precise when trying to locate an item - shows too much !

Found a bathroom light on another… Found a bathroom light on another website, but when I went to order, it was sold out. With my bath Reno starting in about a week, I panicked, and googled the model# and SKU. LIGHTING NEW YORK was at the top of the search results, with a pic of my fixture! Ordering was SUPER easy, and it ships in 2-3 days. PERFECT!

A+ First Experience Had a very pleasant first purchase experience with Lighting New York. I was assisted by the online rep., Wendy Pellegrino, who price matched a table I researched on many websites. She facilitated the temporary sale price of a competitor and a little bit more, making it worthwhile doing business with them. The process was efficient, with updates on shipping information. All went smoothly and I received my table directly from the manufacturer in a timely manner. No doubt I will turn to them in the future.

Deceptive company LNY had a return policy that seemed reasonable so even though I didn’t know the company, I took a chance and purchased. Welp, jokes on me because they wouldn’t accept a return. The product page also wasn’t marked as final sale or non returnable - I guess they just *decided* they wouldn’t accept my return. The worst part? They wouldn’t work with me at all. I said I’d accept store credit and no dice. I also asked them to produce literally any language that suggested the item was nonreturnable and they went radio silent (because there was none).

Don’t listen to these negative reviews. I almost cancelled my order after seeing the reviews. These reviews are not at all what I experienced. I purchased from this website and found the sconce we wanted for about $175.00 less than everywhere else (including Wayfair). I ordered my light on Tuesday (March 28th) and had the light in my hands on Saturday (April 1st), 4 days later. No waiting 2 weeks to process, not getting shipped from China, none of the complaints I’m seeing here. Maybe they are fake complaints from rival companies, because I just can’t understand where anybody would be unhappy. Make sure you read the other reviews posted by the people posting negative comments for this company…you can see some people are just insane. Further, the light is prettier in real life than pictured, and came with a spare crystal.