Excellent customer service Excellent customer service. A mirror that was broken on arrival (delivery person error) was promptly replaced. I look forward to shopping with this store again.

Pippu Slow Brewer I received my elegant Pippu Slow Brewer! It makes a perfect the perfect cup of coffee every single morning. Batten Home’s customer service is outstanding, they answered my questions and delivered in a timely fashion. I cannot wait for my home renovation to be over so I can buy more!

Wonderful customer service Wonderful customer service! There was an issue with a product, and they offered the option of a generous rebate or a free return. Shipping is speedy, and items are packaged nicely. As far as I can tell, this is one of the only domestic distributors of Skagerak, Form & Refine, and other great northern european brands.

Reliable and good quality items Great selection of designer items. Fast delivery and easy return. Customer service fast and responsive. Would recommend and I am going to continue to do buisness with them.

Great customer service Beautiful item and packaging and good price too. I ended up returning the item I got as it was too big and it got damaged by UPS. They were incredibly responsive and helpful in filing a claim which I really appreciated, very nice to work with.