Want to give a big thank you to Frankie… Want to give a big thank you to Frankie who provided me with some of the best customer service ever! ..... and I have spent 40+ years in customer service. I'm purchasing knobs and pulls for my kitchen remodel and needed "2" different makers as I have some unique pieces going into this project but still wanted the "brass" finish/color to look similar. He went out of his way to even send me photo's of my options. Thank you!

Fantastic customer experience Fantastic customer experience on all levels: Beautifully laid out and well arranged website made selection easy. Placing order was simple and clear. Fast, friendly and helpful response on email questions. Thank you for making this one task (amongst a million others) a pleasure!

No Regrets Quality product, surprisingly in stock, excellent communication, quick shipping, great packaging. The only thing that could make this product better would be getting it for free. Just kidding. You get what you pay for. No regrets. Thank you.

They won’t take returns... Read all the bad reviews on returning items and believe them. I didn’t. I got screwed. Rude customer service and a business that borders on crooked. Shop else where... D Lawless Hardware or Home Depot Online have Same products at lower prices and much better customer service.

1920’s bungalow kitchen remodel… Over the years, we have completed several historic home restorations, and we just finished a major update to the kitchen in our 1920’s bungalow. Quality and authenticity were our goals. We installed floor to ceiling custom cabinets, an antique French silk trader’s table as our island, and a custom zinc and brass hood. The final touch was the unlacquered brass Neal pulls and knobs we ordered from Forge Hardware. They are of excellent quality, heavy and solid brass. Even my very experienced 75 year old contractor who specializes in historic home restorations commented unsolicited on their quality. The Forge Hardware team was very responsive. Frankie answered all my original product questions, and Alex followed up quickly when I needed expedited shipping. I ordered one knob and one pull first, as recommended, before placing my final order to be sure it was what I was looking for. Excellent quality and excellent customer service—you can’t ask for more than that. Thank you, Frankie and Alex!