Carole Schofield Stevenson
GBThey won’t take returns... Read all the bad reviews on returning items and believe them. I didn’t. I got screwed. Rude customer service and a business that borders on crooked. Shop else where... D Lawless Hardware or Home Depot Online have Same products at lower prices and much better customer service.
Disappointed in NYC
GBQuality leaves much to be desired... Ordering and shipping was straightforward and timely. I was disappointed by the quality of the furniture leg/foot. The metal foot was sloppily painted and doesnt appear to be sturdy. Also, the return policy isn't convenient at all and definitely in their favor. I won't order from them or recommend in the future. The quality is just not what I expected.
French Metro Antiques
GB1920’s bungalow kitchen remodel… Over the years, we have completed several historic home restorations, and we just finished a major update to the kitchen in our 1920’s bungalow. Quality and authenticity were our goals. We installed floor to ceiling custom cabinets, an antique French silk trader’s table as our island, and a custom zinc and brass hood. The final touch was the unlacquered brass Neal pulls and knobs we ordered from Forge Hardware. They are of excellent quality, heavy and solid brass. Even my very experienced 75 year old contractor who specializes in historic home restorations commented unsolicited on their quality. The Forge Hardware team was very responsive. Frankie answered all my original product questions, and Alex followed up quickly when I needed expedited shipping. I ordered one knob and one pull first, as recommended, before placing my final order to be sure it was what I was looking for. Excellent quality and excellent customer service—you can’t ask for more than that. Thank you, Frankie and Alex!
Kris, in Reno, NV
GBForge Hardware Studio - Great Service, Great Products Forge Hardware Studio had exactly what I needed, and I sent them an email of appreciation: Thank you again for your response to my question regarding the timing for delivery. Delivery service was great, and the cabinet handles were securely packed with care. Recently the handles were installed, and I am so happy to report that they complement the faucets beautifully. Before I discovered Forge Hardware via my online searches, I was really challenged to find a combination of 3-1/2" and 5" handles in Champagne Bronze to coordinate with the color of the new faucets in our bathroom remodel. I diligently searched a number of websites. No luck!! Then I finally discovered the Forge Hardware website. My searches led me to TEN possibilities for the 3-1/2" and 5" combination. My designer and I narrowed down the choices and agreed on the Champagne Bronze "Regal" handles. It's the perfect choice, and I am soooo grateful. Please share my note of thanks with your team at forgehardwarestudio.com - from Kris, in Reno, NV -
angela colon
GBThe Search is Over..… I purchased the Brass Transitional cabinet pulls and I’m in love with and worth the investment. Aside from the beautiful hardware the customer service was top notch. I was having a hard time finding what I wanted and waited until the end of the renovation to pull the trigger on these but luckily Alex, Cathy and the rest of the staff were able to expedite the shipping and they were packaged so well they didn’t budge. Thank you again to the entire team. I didn’t think anyone would respond.