Excellent service...the product arrived… Excellent service...the product arrived on time and we were kept up to date on it's location. Item was large and was packaged very well and sent via Fed Ex and they did an excellent job with delivery. Very happy with this company as they were priced very well and delivery was FREE for such a large item we were pleasantly surprised.

The order came quickly The order came quickly. I actually ordered this item to raffle so I have not opened it. There were a few dings/rips in the box but looked like it was a box within a box so hopping all is well when our winner of the raffle opens it up.

Better Spa & Best Customer Service We had ordered an Intex spa, but received a Coleman instead! Having tried to order an Inte spa from several other resources, including Amazon and Home Depot, etc., they cancelled the orders and said that it could not be shipped to us at our Oregon address, since there was a relatively new ordinance against shipping Hot tubs to certain states, including Oregon, without it adhering to new energy efficient regulations. However, Lucaneo was a real problem-solver by substituting the Coleman, which has a newly/designed, energy-saving, efficient optional use cover, and thus it was able to be shipped to us legally. It came sooner than expected, is a much sturdier and better-designed spa than the Intex and we are very happy to have received it as a substitute! Moreover, rarely have I ever received such prompt and knowledgeable customer service as yours! If I ever need any other products, which you have on your website, I’ll be sure to do business with you again!

We just moved here and miss our spa at… We just moved here and miss our spa at our old house, unsure of what to buy we found this great inflatable unit and WOW, it is fantastic.

Was was sent wrong hot rub , Ordered a Coleman green large hot tub and received a smaller orange one. Called a couple times and they have no idea what I’m talking about and said they’d get back to me. The 30 day return policy just expired , I’m sure they’ll call next week. I had to call the credit card to dispute it now.