Solid seller. Quick processing at a fair price. I wasn't sure what to expect since I had never before heard of this company and with all the scams out there i was suspicious with the lowest price around. After some quick web searching and other reviews, i felt comfortable placing my order. Order went though with no issues, shipped and delivered in a timely manner and i received exactly what i ordered in the expected condition (wasn't sure if i'd get a refurbished or damaged product)

Better Spa & Best Customer Service We had ordered an Intex spa, but received a Coleman instead! Having tried to order an Inte spa from several other resources, including Amazon and Home Depot, etc., they cancelled the orders and said that it could not be shipped to us at our Oregon address, since there was a relatively new ordinance against shipping Hot tubs to certain states, including Oregon, without it adhering to new energy efficient regulations. However, Lucaneo was a real problem-solver by substituting the Coleman, which has a newly/designed, energy-saving, efficient optional use cover, and thus it was able to be shipped to us legally. It came sooner than expected, is a much sturdier and better-designed spa than the Intex and we are very happy to have received it as a substitute! Moreover, rarely have I ever received such prompt and knowledgeable customer service as yours! If I ever need any other products, which you have on your website, I’ll be sure to do business with you again!

True to their word. When I informed them that they sent the wrong product, they offered me a 20% refund or exchange. This was a noble thing to do. I haven't yet put the hottub together, so I hope that all is well with it.

Good Experience Ordered the product. I received an additional discount code and got at a fair price. Product was shipped and received in a timely manner. Great communication throughout the entire sales process.

We just moved here and miss our spa at… We just moved here and miss our spa at our old house, unsure of what to buy we found this great inflatable unit and WOW, it is fantastic.