Great Help Even though I resolved the issue by sheer luck Mary was extremely helpful, Yahoo is so stressful to deal with.

Help with Sky Box The technician was patient and polite. I had a problem with what I now know is the connection between my Sky Box and television. I have no idea why this became a problem as I do not touch the equipment or cords, but it happened. I was unable to follow the initial instructions as my Sky Box did not have the button identified by the technician to push. When then asked for the model number, I had to move the equipment and, all of a sudden, "normal service resumed". I'm baffled, needless to say! I tried all the usual things first before seeking help (turning everything off at the mains, pressing reset etc). But if this review helps others, then that's all to the good!

The sincere desire to help me resolve… The sincere desire to help me resolve my problem and the amount of effort the staff put into making things work.

HP Printer Issue. Rachael was my technician. She assisted me in getting my new HP OfficeJet Pro 7740 printer properly connected to my laptop computer. She was very professional, asked questions along the way, and very knowledgeable along with doing an excellent job and accomplished what I needed. Thank you very much Rachael!!!

The person answered my question in a… The person answered my question in a timely manner. l HOWEVER, I think it is a ripoff, charging $46 just to have one(1) question answered. In answer to another email I received, I answered by cancelling my membership immediately, and if you haven't gotten the message from that email, I am again cancelling any membership I have for Ask-Crew. Isn't that called bait and switch???????? Poor business practices, if you ask me!!!!