Great Employee-Great Service The young lady that helped me was very good at resolving my problem and she did an excellent job.

Mecool Android TV Box back to Normal The opening AI was very helpful and fast. When it realized it could not solve the issue, it efficiently connected me to Daniel V who could. He was able to diagnose the problem quickly and told me what the issue was and how to solve it.

Great Help Even though I resolved the issue by sheer luck Mary was extremely helpful, Yahoo is so stressful to deal with.

Help with Sky Box The technician was patient and polite. I had a problem with what I now know is the connection between my Sky Box and television. I have no idea why this became a problem as I do not touch the equipment or cords, but it happened. I was unable to follow the initial instructions as my Sky Box did not have the button identified by the technician to push. When then asked for the model number, I had to move the equipment and, all of a sudden, "normal service resumed". I'm baffled, needless to say! I tried all the usual things first before seeking help (turning everything off at the mains, pressing reset etc). But if this review helps others, then that's all to the good!

Gave me a well detailed patient… Gave me a well detailed patient direction for getting past the Roku agreement update which locked up our tv for over two months. Did a great job, we're satisfied.