Pamela Kersey
GBHad a ten minute talk with Crew staff… Had a ten minute talk with Crew staff issue finally resolved then was cut off. Immediately was charged $46. Called back and was told they wouldn’t refund full amount but would credit half. Nice racket they have going on.
Cecilia
GBThe person answered my question in a… The person answered my question in a timely manner. l HOWEVER, I think it is a ripoff, charging $46 just to have one(1) question answered. In answer to another email I received, I answered by cancelling my membership immediately, and if you haven't gotten the message from that email, I am again cancelling any membership I have for Ask-Crew. Isn't that called bait and switch???????? Poor business practices, if you ask me!!!!
Greg Townsend
AUOvercharging Told me that they would charge me $1.00, fully refundable. No refund. Then a charge of Au$69.00 appeared. I was not informed of this charge. Then an international transaction fee of $2.34. A month later another charge of $2.34. On top of all that, they could not solve my problem. How many times am I going to be charged? Feels like sneaky practices.
Lonnie Teets
GBEasy to deal with and very polite but for a price… Read the print, while they did help, you are signing up to a 46 dollar subscription, had I known this I would have found my resolution elsewhere.
Jill Patterson
GBA Ruse to Get Your Money As others have reported, I was told I'd be charged $1, which would be refundable, and then was charged $46 and notified that that charge was monthly. I canceled my bogus membership (I hope) and my husband is disputing the $46 charge, which was on his credit card. Their website came up when I did a search on contact info for the three credit bureaus. I haven't checked the info the rep gave me for the credit bureaus yet; it might actually be good info. But charging people without their permission is completely dishonest. I also reported my experience to the FTC.