The company has great customer service… The company has great customer service and addresses any concerns in a timely manner. I sent an email to them and within 48 hours as stated had received a reply. I was sent an email when I made my purchase and the communication was excellent.

They are very customer focused They are very customer focused. After raising my concerns with them regarding issues that I had with the product bought from them they addressed it in a timely fashion.

I got a response immediately. These days, when ordering something online, I’m mindful that it could be a “scam”. I received two separate notifications that a delivery had been attempted but failed so I contacted OSMO to check who told me that delivery would be 7 - 15 working days. The delivery notifications were scams! I fell for one recently, paid the £1.99 excess postage and found myself subscribed to something!

My Osmo vacuum Wow I was pleasantly surprised at the very kind approach from your team. I wasn’t expecting a reply Thanks so much. “REALLY EXCELLENT” I think people should understand my dealings with you. I purchased the Osmo stick vacuum with a cost of 299.00 Ok The item was more like a toy The Osmo team are going to replace this with an upgraded more powerful motor the X21 I had notifications that the item has been posted/ I am waiting so let’s see. If it doesn’t show up or I have an issue then I’ll update this post to reflect the outcome. Good luck

I bought a OsmoLaser for my wife as a… I bought a OsmoLaser for my wife as a present on 19 april and the waiting waiting,sending e-mails and the same answer,in english,in dutch or german.They don’t know as customer service how to handle.I start thinking after abou 8-10 e-mails is a scam and i will inform the bank to start an investigation to take my money back.Poor service…1 star and advice to avoid this company(if is a company!?)