My purchase was a heated vest My purchase was a heated vest, but I found the sizing information very confusing. Once I sent an email request for help advisors guided me through the process of selecting a size. In the end, I was still confused as there didn’t seem to be a direct relationship between the sizing chart and sizing diagram. An advisor the same size as me was the most helpful.

Great experience. Great, detailed web page gave me confidence. Design looks superior. Trust Norwegian products. Honored discount. Quick feedback product shipped quickly, great stuff; impressed.

I got good answer to my question I got good answer to my question. I don´t yet know if the delivery will be as told. The answer is obviously given by a chatbot, that´s fine, but I would prefere getting the mail during daytime.

Another Chinese scam This is another SCAM Chinese company masquerading as a legitimate European business. Despite sending three separate emails over the last 10 days I've had absolutely no response. Despite the confirmation saying 'track your order' there's absolutely nothing showing on their FAKE tracking tool. Very happy to take your money and not deliver or even bother communicate. AVOID RESPONSE TO COMPANY Not disputing anything I've said: – Chinese company [TICK] – Pretending to be in the Netherlands [TICK] – Even the response to this review, like everything else, is weeks late [TICK] – Don't waste your time or money!

A prompt reply to my email A prompt reply to my email. After an offer of 10 percent off my order and keep my purchase, I still wanted to cancel my order and receive a refund. I was notified the next day that this had been arranged, and I would receive a refund in 5 - 7 working days.