Be Warned. Stay Away Stay away from this company. Substandard products that you can not return because of the refund policy that does not include a product that has been opened, examined or used in any way. osmolaser.de-pages-refund-policy Be Warned

Support was excellent. A miscommunication occurred and their support team was on it very quickly with a amiable remedy. They were extremely friendly and helpful. The were very knowledgeable and competent. I look forward to future purchases with them. Thank you Vanessa and your team !!!! Thank you Macrium.

They are very customer focused They are very customer focused. After raising my concerns with them regarding issues that I had with the product bought from them they addressed it in a timely fashion.

Yes another scam website,the waistcoat… Yes another scam website,the waistcoat I ordered took for ever to arrive,when it did,it is a cheap Chinese type,I ordered a large,I can't even start to get it on. Emailed for a refund the day after it arrived, then sent numerous emails and messages from the website,they get no response. Order from a reputable UK firm. After posting a negative review it took just 40 mins.to get a response, just a pre recorded generic apology. No answers to message box on their Web page posted yesterday. I wonder if I should try Dutch.

I got a response immediately. These days, when ordering something online, I’m mindful that it could be a “scam”. I received two separate notifications that a delivery had been attempted but failed so I contacted OSMO to check who told me that delivery would be 7 - 15 working days. The delivery notifications were scams! I fell for one recently, paid the £1.99 excess postage and found myself subscribed to something!