Eco friendly and Elegant I bought matching fans for daughter's bedrooms. Upgrading rooms for return from college. The remotes, energy saver lights with low heat, excellent cooling were a life saver over the summer in the South. This was a steal and nothing local compared to the elegance of the product which was more beautiful that the pictures revealed online.

warning.... I ordered a ceiling fan fixture and was very disappointed... had two electricians at the house that day doing kitchen remodeling and after much difficulty trying to install the fixture, they opened it to find the neutral feed into the switch was not properly connected in the crimp connector..... this meant if the inside loose wire were to touch the metal of the light, shocks and or worse would have occurred. After calling the company, I received the old "gee, we are sorry" and that was that. Very disappointed for such an expensive light fixture.

Horrible return policy-read fine print My interior decorator found two wall sconces for an area of my home from this company. They looked great, so I ordered them. When they arrived, I opened one of the two boxes to see how it would look but immediately found that they were a bit to flush mounted for my wall with 1/2" trim. I called to get a Return confirmation and was told I would get a 15% restocking fee plus pay to return them(not totally uncommon) but the restocking fee is history these days. Only one light was unboxed and put back like it never came out and still got burned on it. 3wks later and still no credit on my account. Never do business with them again.

Far from perfect We ordered a vanity for our bathroom. It was delivered on time, but there were several issues with the item (it didn't match the sketch that could be found online, so the plumbing had to be redone - the basin had a crack and leaked - another part was missing - the door had a scratch). I have spent hours on the phone with mainfaucet employees, all of them were very nice - but the communication between them really didn't work, so I had to call back multiple times. We had to have the plumber come back out, which of course he charged us for. So, overall, not a pleasant experience and it would have been better to buy locally.

Who is on first? Have ordered a few times...last one was frustrating as needed the items in a timely fashion After many phone calls found out over one week later items had not even been shipped out. I had to call the vendor to find out what was going on and get the situation resolved which was rather strange....as that is Main Faucet 's job to deal with thier vendors not mine. Also ended up cancelling the other part of the order as that vendor was not shipping out for several weeks and needed the items for an inspection. Also need to get some screws missing from a previous order.