SCAM ALERT! Ordered 5 fixtures 3 months ago, paid by credit card at the time of the order. Haven't received anything, and the status says "shipped to warehouse". What does that even mean? I've emailed many times to customer service and sales emails, without any reply. BEWARE! This site appears to be a SCAM to get your credit card number!

Purchased curved shower base and doors, No Problem I purchased a curved shower base with sliding curved doors for a job, I am a contractor. I had some questions prior to ordering. The phone representative was knowledgeable and made me feel confident in placing my order. The unit came within a week and kept my job on schedule. This is an A1 company and I have recommended them to several other clients and so far I have no negative feedback.

Far from perfect We ordered a vanity for our bathroom. It was delivered on time, but there were several issues with the item (it didn't match the sketch that could be found online, so the plumbing had to be redone - the basin had a crack and leaked - another part was missing - the door had a scratch). I have spent hours on the phone with mainfaucet employees, all of them were very nice - but the communication between them really didn't work, so I had to call back multiple times. We had to have the plumber come back out, which of course he charged us for. So, overall, not a pleasant experience and it would have been better to buy locally.

Who is on first? Have ordered a few times...last one was frustrating as needed the items in a timely fashion After many phone calls found out over one week later items had not even been shipped out. I had to call the vendor to find out what was going on and get the situation resolved which was rather strange....as that is Main Faucet 's job to deal with thier vendors not mine. Also ended up cancelling the other part of the order as that vendor was not shipping out for several weeks and needed the items for an inspection. Also need to get some screws missing from a previous order.

warning.... I ordered a ceiling fan fixture and was very disappointed... had two electricians at the house that day doing kitchen remodeling and after much difficulty trying to install the fixture, they opened it to find the neutral feed into the switch was not properly connected in the crimp connector..... this meant if the inside loose wire were to touch the metal of the light, shocks and or worse would have occurred. After calling the company, I received the old "gee, we are sorry" and that was that. Very disappointed for such an expensive light fixture.