Contact centre info is not correct, hence no response When I eventually got through which took loads of emails and a certain amount of tenacity, I got a good response and the problem was sorted. But the email on the support site does not work.

Good Service She replied quickly — that said the measuring guidelines were not that easy to follow - a diagram would have made it much easier

Incorrect address correction assistance… I tapped an incorrect address for my shipping and Cathie was very quick to resolve MY mistake. Also, she was very helpful to catching the special discount which appeared on the site mid order & I had missed it, again she kindly complied! Very helpful!!

Helpful people Placing an order was very difficult. However I could see a great deal of effort was put in by the staff to rectify the situation, even though it took some time to resolve.

Unsatisfactory Unsatisfactory. Refund policy said 14 days but now I notice you consider a hair dryer a beauty product. It’s just an electrical product. I will never deal with this company again and will tell everyone I know also