Contact centre info is not correct, hence no response When I eventually got through which took loads of emails and a certain amount of tenacity, I got a good response and the problem was sorted. But the email on the support site does not work.

A complete scam A complete scam. I got repeated e-mails after putting something in the basket. Finally ordered. It was advertised as Christmas present on the website. Turns out it takes weeks to arrive as basically it's coming from China. Contacted customer service. No help, just a very kind and sweet correspondence. Do not order!

Incorrect address correction assistance… I tapped an incorrect address for my shipping and Cathie was very quick to resolve MY mistake. Also, she was very helpful to catching the special discount which appeared on the site mid order & I had missed it, again she kindly complied! Very helpful!!

No return of products No return of products. No possibility to return the goods at reasonable costs. Be carefull!

I placed an order for a hairdryer on… I placed an order for a hairdryer on the 16th November. I have been chasing since the beginning of December with no joy. I do get a response to my emails but basically with a tracking number which when I look just says the product is coming from China with no real information as to where it is. I can't find any information on the actual company, so like others on this forum I feel I have been totally scammed out of £109. I thought I had done my research but it was on the product and not on the company. Very angry and upset.