Contact centre info is not correct, hence no response When I eventually got through which took loads of emails and a certain amount of tenacity, I got a good response and the problem was sorted. But the email on the support site does not work.

A complete scam A complete scam. I got repeated e-mails after putting something in the basket. Finally ordered. It was advertised as Christmas present on the website. Turns out it takes weeks to arrive as basically it's coming from China. Contacted customer service. No help, just a very kind and sweet correspondence. Do not order!

I placed an order for a hairdryer on… I placed an order for a hairdryer on the 16th November. I have been chasing since the beginning of December with no joy. I do get a response to my emails but basically with a tracking number which when I look just says the product is coming from China with no real information as to where it is. I can't find any information on the actual company, so like others on this forum I feel I have been totally scammed out of £109. I thought I had done my research but it was on the product and not on the company. Very angry and upset.

Osmo Hear Pro, a very good hearing aid to a good price. The Osmo Hear Pro is a very affordable hearing aid. Smooth and easy to use. However, I had problems with one on/off switch which Osmo solved very quickly in a positive way. Osmo customer service is very positive and knowledgeable. I am very happy with Osmo and their product. You get a good product at a reasonable price.

Unsatisfactory Unsatisfactory. Refund policy said 14 days but now I notice you consider a hair dryer a beauty product. It’s just an electrical product. I will never deal with this company again and will tell everyone I know also