Guaranteed Christmas delivery was a failure Yeah so on December 6th, I paid them under the pretense of guaranteed delivery by Christmas. I understood the process: that once their artists have completed the art, they send it to you for approval, and if you choose to make alterations then it will delay the whole process by another 1-4 days. Okay, fair enough. So after I paid for guaranteed Christmas delivery, they sent me the art a couple days later. But the image was a dead link. I tried to "open image in new tab" but the new tab only showed some error text. So I informed them of this, asked them to try sending the art in a different format, and told them that it isn't really fair to delay the delivery process when they have sent me art that I simply can't view. A couple days later I was sent the art in .png format, which I was able to view. Okay, it looked good. So I approved it. Christmas came and went. Nothing. New Year's came and went. Nothing. It was January 8th when I finally received the pieces in the mail. The pieces themselves look good, the artists did a good job. The acrylic case for the card was rather scuffed up already upon arrival, which is somewhat disappointing. All in all, it's reasonably good art, but absolutely poor logistics.

I got my boyfriend a valentines… I got my boyfriend a valentines pokecard and he LOVED it! It was really good quality and arrived right on time!

Crap customer service, crap art Crap customer service, can't get in touch with anyone, then drew me dead dog as like some demonic dog and wanted to force me to accept the art

Pretty much what everyone else said… Pretty much what everyone else said about the Christmas delivery. Once they told me it would be late I asked for a refund instead, and they denied me. I received most of my stuff late and then never received one of the cards. Never responded to me after the fact. Definitely wouldn’t order again. I don’t think it’s necessarily a scam, but people who have no idea what they are doing.

100% would buy again :) I was super happy with my experience with PokePet Shop. They sent me a draft copy of what my card would look like and, I needed my pup to be darker in colour and more curls added and they changed that no problem for me. Within the same day I had the exact draft piece I wanted and shipping didn’t take to long either! It was fun picking my own powers for my pup and everything else I was able to fully customize myself which made for an amazing gift to my boyfriend. Also got one for our son to! Would buy again 100%