Un Be Lievable service Un Be Lievable service! This company is unreal in terms of pre-sale assistance. Quality instruction and information on which springs to buy. Extremely fast shipping since product was made to order - received in less than one week from order to delivery *including over a weekend. Post-sales question answered promptly. Their online how-to videos are detailed, thorough and very helpful. Excellent customer service. Literally will never use anyone else for these parts! Warren- Blaine, TN

Excellent Customer Service & Standing… Excellent Customer Service & Standing by their Product. Josh E who took my email when I had questions was not only a friendly voice that I needed but a true professional. He was a man of his word and truly solidifies what making a Customer Happy really means. You can't go wrong with a company that backs what they sell! - Jesse

After agreeing to cancel order they charged me for it and shipped it anyway I placed an order on garagedoornation.com at 9:30PM Nov. 19, 2018 for a torsion spring kit. The next morning I changed my mind and decided to have a local company fix the door. So I called Garage Door Nation and talked to Johnny, explained that I wanted to cancel the order and asked him to do so. He agreed to cancel it and said I should receive the credit in a few days. I then found a local company who came out that afternoon and fixed the door. The next morning I got an email from Garage Door Nation that the order had been shipped. I immediately called and talked to Johnny again and asked him why they had shipped the order after he had agreed to cancel it. He wouldn't let me talk and then abruptly told me he had other customers waiting and hung up. Obviously I am not a happy customer. By the way, the local company charged me a total of $259 installed with extra long life springs. I paid $179 for the spring kit from Garage Door Nation, so it would have only saved $80 for me to do the work myself, not hundreds like they claim.

Bad garage door experience. If you are looking with your garage door to be fixed don't go to Garage Door Nation they are very hard to contact and besides if they got mistake with your order there's no way that they will replace it. Stay out with this company. Arnel

Excellent service and safe instructions make all the difference! Like many home-owners I called a local service company the first time my garage door failed. It did not take too long before it failed again, and I was looking at my second set of a broken torsion spring. Using the resources made available by Garage Door Nation I learned that I never had a well balanced door in the past. I followed the safety and installation videos and instructions to a T, and was able to easily convert to a two spring system with a perfectly balanced door. My garage door is extra wide, extra tall, insulated and heavy, and I am now upgrading my door with 7" rollers.