Vince Hannon
GBGarage springs order - well done! I ordered a set of springs for my garage door and then found that I could request that a proper set be calculated for me. Of course, the calculations told me that my original order was incorrect. Brena M. answered my questions late in the evening and promptly, courteously adjusted my order and was very friendly. This was my first experience with Garage Door Nation, and it certainly will not be my last, due in no small part to Brenda M and her outstanding customer service. Great work!
BRYAN MILEY
GBWon't return any of my messages...scumbags!!! stay away potential customers Called to order springs to let them advise me on the correct ones. Recieved wrong springs and now they wont answer my calls, return my messages or return my emails. Recommend to stay away from these crooks. shame on you scumbags...
Barry
GBUn Be Lievable service Un Be Lievable service! This company is unreal in terms of pre-sale assistance. Quality instruction and information on which springs to buy. Extremely fast shipping since product was made to order - received in less than one week from order to delivery *including over a weekend. Post-sales question answered promptly. Their online how-to videos are detailed, thorough and very helpful. Excellent customer service. Literally will never use anyone else for these parts! Warren- Blaine, TN
Rhett Mason
GBMade a bad situation right Had a shipping nightmare. Springs were taking much longer than they originally said. They communicated through every step. They ended up sending me the springs for free. I expected maybe a discount or and upgrade on springs. I think they did best possible job in a tough situation. I appreciate the communication and the refund and the free springs. Major props.
R Ray..
GBGood if you want to be lead in circles wasting your time and getting nothing Don't waist your time or money. They will run you around in circles doing different things to try and get your order. And then when she finally get everything right they'll just cancel it and refuse to ship you what you ordered. Avoid them!