Submitted an order and got nothing Submitted an order and got nothing. My money was stolen and I do not get responses to my emails from support. I have been scammed like so many others, refer to BBB for reviews from clients with similar experiences.

Ordered a small part start of sept Ordered a small part start of sept. Received shipping info. Then received an email which looked like it was directly from the owner apologizing for any delays, he was short staffed and over worked. I replied and said no worries, I understood. Order is now almost a week late and no response from a couple of emails asking for update and after reading reviews here I called and number is out of service. I sent one last email but will back charge it if no response today.

Absolutely great customer service Absolutely great customer service. Communication was prompt and clear, with constant updates in regards to changes with my order. Options were made available to me right away on how I would like to pursue with my order. Delivery was very fast, product was received in great condition, and was as described.

Good deal on spa frog kit The exact same spa frog kit (4pack, brand new) for much less cost! Delivered quickly and in perfect condition. Highly recommend. (Price looks like it has increased since my purchase but still less than elsewhere)

Placed my order over a week ago Placed my order over a week ago. Got my email. When a few days passed and no tracking number, I tried to call and got the number was disconnected. Tried emailing and it bounced back as undeliverable. Checked the contact info on the domain and all were blocked but had been updated last month. Waited until a week and then submitted a claim on my credit card.