SCAM!!! Same experience. I ordered my small heater about 6 weeks ago. Yep. terrible quality. It will NEVER heat up a small room. I immediately contacted the company to return the order. Very weird protocol. I received several emails in short succession telling me that I was top priority (very scam like). Then nothing. I have written again. Nothing. Do. not buy this. It is a scam. Thanks, Keeshia, for your reply. Since there is no way for me to reply to you, I'll leave my order number here and see if something gets done. Order #: 2220134590

Wish I'd read these reviews before I… Wish I'd read these reviews before I purchased. Doesn't heat a very small room, even with the doors closed. I'd expected so much more when it was so expensive. Now I have to pay for tracked return to The Netherlands to get a refund. I knew I'd have to pay for return postage but there was no indication it'd be outside the UK. Disappointed.

Bad Company I ordered their product about 3 weeks ago and have not received anything except for apologies from the company. DO NOT PURCHASE ANYTHING FROM THIS COMPANY UNLESS YOU ARE WILLING TO WAIT FOR MONTHS TO GET YOUR PRODUCT.

I want a refund I have been trying to get a refund on this blast auxiliary air purifier for over two months. I have only gotten a run around. I am not satisfied with this product, I think it is cheap and not effective.

Never received -SCAM Ordered May 1 - I received an order number but never received a tracking number (as stated should have been within 48 hours). I contacted their support several times, and the response was always the same - please be patient. I lost patience on 6/3/22 when neither a refund nor a tracking number was received. I have contacted my bank's fraud department. Update 6/5/2022: Order #2218729052