Perfect service I had delivery of my order quickly- it was packaged securely which was a concern to me when I placed my order. My fears were totally unfounded. This was a gift, and the recipient LOVED it! The look can easily be changed by simply purchasing a set of different colored shades...brilliant! I would absolutely come here first when purchasing another light fixture. From start to finish, the service was outstanding.

I ordered a very expensive chandellier… I ordered a very expensive chandellier from these folks, in stock they said...6-weeks later it arrives. No instructions, the box was packed by a child from the looks of it. And most of the wiring is shorted to ground tripping the breakers every time power is applied. So I call their customer service in NJ, who differs to the shipper in CA. The whole set-up is a front for shoddy Chinese made lighting. Your money is best spent elsewhere or you're just giving it away. I would give them a zero but the system will not let me... UPDATE as of 24 Sep 2020. After some extensive conversations I got through to a supervisor who knew her stuff. They gave me a store credit and I purchased a different style from them, that’s the upside, the downside is an additional 4-week wait to resolve. I’m giving them an additional star. But the fact remains that the NJ crew is a front for a CA crew who is a front for a Chinese crew, be forewarned your experience may be better or worse.

They are a complete fraud They are a complete fraud! Do trust the reviews. I regretted not trusting them. Ordered a chandelier in March. Constantly gave excuses of no stock but did not provide any proper communication. Said will refund but again making excuses before processing refund! Do not buy from them!

great customer service As a small business based out of southern california, we enjoy personal customer service when we are dealing with our vendors. Jeana was so ver y helpful when we called to place an order. We have been ordering from this company for few years and look forward to always doing business with them. Great staff!

This is the best company for chandeliers....... This is the best company for chandeliers , mine and yours. Outstanding customer service . This is my fourth chandelier from gallery and I'll come back for more . I'm always loosing crystals and they always replace , no question ask. Thank you guys at the sales and customer service ,out there in the market you do sell highest grade of product with least money . I'd need few more chandeliers in future and I'll definitely come back to you.