Very awful product Very awful product! Looks like trash! Everything is plastic. Would definitely not recommend this company.

Fraudsters Do not use this company. Complete Fraud! Ordered an expensive chandelier in November. It is now April. They charge your CC. Don’t provide any update. Don’t refund. They are complete frauds!

I ordered a very expensive chandellier… I ordered a very expensive chandellier from these folks, in stock they said...6-weeks later it arrives. No instructions, the box was packed by a child from the looks of it. And most of the wiring is shorted to ground tripping the breakers every time power is applied. So I call their customer service in NJ, who differs to the shipper in CA. The whole set-up is a front for shoddy Chinese made lighting. Your money is best spent elsewhere or you're just giving it away. I would give them a zero but the system will not let me... UPDATE as of 24 Sep 2020. After some extensive conversations I got through to a supervisor who knew her stuff. They gave me a store credit and I purchased a different style from them, that’s the upside, the downside is an additional 4-week wait to resolve. I’m giving them an additional star. But the fact remains that the NJ crew is a front for a CA crew who is a front for a Chinese crew, be forewarned your experience may be better or worse.

great customer service As a small business based out of southern california, we enjoy personal customer service when we are dealing with our vendors. Jeana was so ver y helpful when we called to place an order. We have been ordering from this company for few years and look forward to always doing business with them. Great staff!

The reviews are true The reviews are true. They've had enough time (2 weeks) to send the 2 chandeliers or at least the tracking. Same story goes a long way: Number #1 Lie) Delivery & tracking in 5-7 day. Number #2 Lie) You'll receive tracking next week. Number #3 Lie "I'll look into it." Basically, they had my payment for 2 weeks and have no intension on shipping a product this week.