Online skeptic but I'm won over. I was a little skeptical about ordering thousands of dollars of flooring online but OnFlooring was great. They answered all my questions, were easy to get ahold of, made sure I had everything I needed and my flooring was delivered to my house which my local company wanted me to pick up (3 pallets worth). I would without a doubt recommend OnFlooring.

Pleased Spent a lot of time on-line looking for a match to our existing LVP. OnFloor had want we needed at a great price and very reasonable shipping rate. The communication from start to finish by email or phone was excellent! The backorder issue was getting a little frustrating but I understand still a common problem. The shipping carrier was equally very good, the emailing and phone communication was great!

Happy customer Happy with their products and the fact that shipping timelines are accurate. The threshold trim we bought took about a month to arrive, and while OnFlooring wasn't able to get me any updates on that because it was the manufacturer's shipping estimate, it did arrive in the timeframe originally given to me. If you want things quicker, order a month earlier. :)

Great Job! If need arrises, I'd use again. I had a great experience with OnFlooring. My product arrived as expected and timely. If I were to make any improvements to my experience, it would have been to notate that pick up is behind the building. As I am not accustom to just driving into someone's business yard, it took me a little time to determine it must be meant to be to drive through the gate.

Customer Service! Your prices were better than I found locally. I had an issue when ordering and called customer service and an actual person answered the phone, I could understand him, and he helped me fix the issue! We got our entire order, it was correct, and not damaged. Sadly, this is rare, and I was so happy this was an easy purchase. Plus, the floor looks GREAT!!