Jennifer Daugherty
GBCustomer Service! Your prices were better than I found locally. I had an issue when ordering and called customer service and an actual person answered the phone, I could understand him, and he helped me fix the issue! We got our entire order, it was correct, and not damaged. Sadly, this is rare, and I was so happy this was an easy purchase. Plus, the floor looks GREAT!!
JOLEE BARRY
GBI was hesitant to order flooring… I was hesitant to order flooring online, but the price was substantially lower than what I could find locally. I called to talk with someone at OnFlooring and my direct questions about quality and cost were answered clearly, so I placed the order. There was a snafu with the original shipment which had me concerned, but a phone call to Mark, who promptly answered, quickly remedied the issue. OnFlooring was easy to work with, and the flooring product was of the quality I was hoping for. Very pleased with this transaction.
Torsten
GBEverything went perfectly Everything went perfectly. From ordering to delivery. My credit card gave me some trouble at first and a representative from OnFlooring called me to see if everything works. Great customer service. I got a very nice bulk discount, which no other company offered. The flooring arrived in perfect condition. Overall, a great experience.
JB
GBI needed one more filler strip for my… I needed one more filler strip for my flooring. Ordering online was efficient and shipping was quick. Would definitely order from them again!
Paula Hardy
GBEasy to order Easy to order; reasonably priced and arrived earlier than expected, right in time for our flooring project to start.